1.0 All Clients of SimpliServers can take advantage of our 14 days money back guarantee if our services does not satisfy their needs, and the:
1.1 Service is cancelled within 14 calendar days from the date of its order and a cancellation ticket is opened.
1.2 Service cancellation is immediate.
1.3 Invoice was paid by PayPal or Credit Card.
1.4 Opening a dispute on any of your payments will void eligibility for our 14 day Refund Policy.
1.5 You may only claim one refund per account per 6 months.
2.0 Conditions under which 14 days money back guarantee does not apply:
2.1 The Service was terminated due to a violation of the Terms of service.
2.2 The refund is not requested on initial purchase, but on its renewal. Please note, that we do refund any renewals.
2.3 One time fees such as but not limited to: setup fees, system administration are non refundable.
3.0 All refunds are processed within 14 business days.
4.0 We reserve a right to deny any refund request without providing a reason.
Last revision: September 20th, 2020